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PLEASE NOTE: All orders placed using a sale code are final sale. 

SHIPPING

  • VINCENT JAMES’ prices include shipping via USPS First Class Pkg Svc or UPS within the 50 United States.

  • For all other countries and expedited shipping, please see our shipping rates at checkout.

  • All import duties and fees on international orders are the responsibility of the purchaser. 

  • "In stock" items will ship out within 1-5 business days of your purchase. 

  • Please read product descriptions to see if your item is "pre-order" "made to order" or "in stock."  Turn around times and shipping will vary based upon the availability of your product.

EASY RETURNS: on non sale items only  

  • VINCENT JAMES will accept domestic returns shipped back within 10 days of the date on which your order has arrived.

  • VINCENT JAMES does not accept returns for items purchased from a retailer other than vincentjamesdesigns.com.

  • At this time we do not offer exchanges.  An additional order must be placed.

  • To request a return, please email hsullivan@vincentjamesdesigns.com with your order number and details. We will then email you a return shipping label.  Please use your original box/packaging if possible.  A $7 restocking fee per tank top and $10 for all other non-sweater items items will be applied to all returns to cover the return shipping and restocking costs.  A $25 restocking fee will be applied to the duster and cardigan. 

  • Vincent James does not accept returns on international orders.
  • All returned merchandise must be received by VINCENT JAMES in its original condition, not having been worn or altered.

  • Returned items that are damaged or altered will not be accepted.

  • We will send you an e-mail notification once your return is received and approved to be in good condition.  If you are approved for a return, a credit will automatically be applied to your credit card or original method of payment within 5 business days minus the restocking fee per item returned.

 

SIZE GUIDE:

XS: 0, 2

S: 2,4,6

M: 6, 8, 10

L: 10, 12

 

OTHER 

Please email hsullivan@vincentjamesdesigns.com for any further questions.