F A Q

PLEASE NOTE: All orders placed using a sale code are final sale.

SHIPPING

VINCENT JAMES’ prices include shipping via USPS First Class Pkg Svc or UPS within the 50 United States.
For all other countries and expedited shipping, please see our shipping rates at checkout.
All import duties and fees on international orders are the responsibility of the purchaser.
"In stock" items will ship out within 1-5 business days of your purchase.
Please read product descriptions to see if your item is "pre-order" "made to order" or "in stock." Turn around times and shipping will vary based upon the availability of your product.

EASY RETURNS: on non sale items only

VINCENT JAMES will accept domestic returns shipped back within 10 days of the date on which your order has arrived.

VINCENT JAMES does not accept returns for items purchased from a retailer other than vincentjamesdesigns.com.
At this time we do not offer exchanges. An additional order must be placed.

To request a return, please email hsullivan@vincentjamesdesigns.com with your order number and details. We will then email you a return shipping label. Please use your original box/packaging if possible. A $5 restocking fee per tank top and $10 for all other items will be applied to all returns to cover the return shipping and restocking costs.
Vincent James does not accept returns on international orders.

All returned merchandise must be received by VINCENT JAMES in its original condition, not having been worn or altered.

Returned items that are damaged or altered will not be accepted.
We will send you an e-mail notification once your return is received and approved to be in good condition. If you are approved for a return, a credit will automatically be applied to your credit card or original method of payment within 5 business days minus the restocking fee per item returned.

SIZE GUIDE:

XS: 0, 2

S: 2,4,6

M: 6, 8, 10

L: 10, 12

OTHER

Please email hsullivan@vincentjamesdesigns.com for any further questions.