PLEASE NOTE: All orders placed using a discount code are final sale. 

SHIPPING

• VINCENT JAMES’ prices include shipping via USPS First Class Pkg Svc or UPS within the 50 United States.

• Vincent James is not responsible for lost or stolen packages.

• For all other countries and expedited shipping, please see our shipping rates at checkout.

• All import duties and fees on international orders are the responsibility of the purchaser. 
  
  

• "In stock" items will ship within 1-5 business days of your purchase. 

• Please read product descriptions to see if your item is "pre-order" "made to order" or "in stock."  Turn around times and shipping will vary based upon the availability of your product.

RETURNS: on non sale domestic orders only   

• Please see product page for exceptions to the below information.  Some products are returnable for size exchange or store credit only.

• Vincent James accepts returns with a $15 fee per item returned- a cost similar to taking the item to a tailor to get your best fit.  Additionally we can offer a return for store-credit minus the shipping fee (up to $15).  We encourage you to check the measurements of our clothing against pieces in your wardrobe to find your best fit.  We also encourage using a tailor to obtain the best fit.  After 3 returned items, returns will be issued for store credit only minus $15 per item for shipping and return processing expenses.  Orders placed with store credit from a return are not refundable.  Please reach out with any questions.  

• Returns for full-price merchandise must be requested + postmarked within 7 days of the date of delivery. All items must be unworn with original tags and show no signs of use or damage. If the merchandise has been worn, altered or damaged, or is otherwise not acceptable for return, we will send it back to you.  Items with deodorant stains are not accepted for returns or store credit.

• Any return postmarked past 7 days will not be accepted for return and will be mailed back to the customer.

• VINCENT JAMES does not accept returns on international orders.

• VINCENT JAMES does not accept returns for items purchased from a retailer other than vincentjamesdesigns.com.

• At this time we do not offer exchanges.  We will issue a store credit and an additional order must be placed.

• To request a return, please email returns@vincentjamesdesigns.com with the word "RETURN" and  your order number in the subject.  Please also indicate the reason for your return in the email. We will then email you a return shipping label.  Please use your original box/packaging if possible.  We will send you an e-mail notification once your return is received and approved to be in good condition.  If you are approved for a return, a credit will be issued within 10 business days. 

SIZE GUIDE:

XS: 0/2 

S: 4/6 

M: 6/8 

L: 10 

XL: 12

please note: fit varies per style.  please read product page for more details.  

 OTHER 

Please email hsullivan@vincentjamesdesigns.com for any further questions.