***  PLEASE NOTE: items purchased with discount code “2020” are not refundable.  1 exchange will be allowed but as a small business I can’t make any exceptions.  International orders are final sale. Thank you!

**** All orders placed after 11:30 EST on 11.10.20 will be shipped on 11.19 and 11.20.  Thank you!

FREE SHIPPING

• VINCENT JAMES offers free shipping via USPS First Class Pkg Svc within the 50 United States.

• For all other countries and expedited shipping, please see our shipping rates at checkout.

• "In stock" items will ship out within 1-5 business days of your purchase. 

• Please read product descriptions to see if your item is "pre-order" "made to order" or "in stock."  Turn around times and shipping will vary based upon the availability of your product.

EASY RETURNS

• VINCENT JAMES will accept returns shipped back within 10 days of the date on which your order has arrived.

• VINCENT JAMES does not accept returns or exchanges for items purchased from a retailer other than vincentjamesdesigns.com.

• To request a return or exchange, please email hsullivan@vincentjamesdesigns.com with your order number and details. We will then email you a return shipping label.  Please use your original box if possible.  A $5 restocking fee per item will be applied to all returns. 

• Vincent James does not accept returns on international orders.

• All returned merchandise must be received by VINCENT JAMES in its original condition, not having been worn or altered.

• Returned items that are damaged or altered will not be accepted.

• We will send you an e-mail notification once your return is received and approved to be in good condition.  If you are approved for a return/exchange, a credit will automatically be applied to your credit card or original method of payment within 5 business days minus the $5 restocking fee per item returned.

 

SIZE GUIDE:

XS: 0, 2

S: 2,4,6

M: 6, 8, 10

L: 10, 12

 

OTHER 

Please email hsullivan@vincentjamesdesigns.com for any further questions.