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*** PLEASE NOTE: items purchased with discount code “2020” are not refundable. 1 exchange will be allowed but as a small business I can’t make any exceptions. International orders are final sale. Thank you!
**** All orders placed after 11:30 EST on 11.10.20 will be shipped on 11.19 and 11.20. Thank you!
FREE SHIPPING
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VINCENT JAMES offers free shipping via USPS First Class Pkg Svc within the 50 United States.
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For all other countries and expedited shipping, please see our shipping rates at checkout.
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"In stock" items will ship out within 1-5 business days of your purchase.
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Please read product descriptions to see if your item is "pre-order" "made to order" or "in stock." Turn around times and shipping will vary based upon the availability of your product.
EASY RETURNS
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VINCENT JAMES will accept returns shipped back within 10 days of the date on which your order has arrived.
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VINCENT JAMES does not accept returns or exchanges for items purchased from a retailer other than vincentjamesdesigns.com.
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To request a return or exchange, please email hsullivan@vincentjamesdesigns.com with your order number and details. We will then email you a return shipping label. Please use your original box if possible. A $5 restocking fee per item will be applied to all returns.
- Vincent James does not accept returns on international orders.
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All returned merchandise must be received by VINCENT JAMES in its original condition, not having been worn or altered.
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Returned items that are damaged or altered will not be accepted.
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We will send you an e-mail notification once your return is received and approved to be in good condition. If you are approved for a return/exchange, a credit will automatically be applied to your credit card or original method of payment within 5 business days minus the $5 restocking fee per item returned.
SIZE GUIDE:
XS: 0, 2
S: 2,4,6
M: 6, 8, 10
L: 10, 12
OTHER
Please email hsullivan@vincentjamesdesigns.com for any further questions.